At Quality Cable Pro, we aim to deliver reliable services and complete customer satisfaction. This Refund Policy explains the conditions under which refunds may be processed.
Refunds are issued only when the service has not been delivered, a technical failure occurs from our side, or incorrect billing takes place.
You may qualify for a refund under the following situations:
- Service activation delays beyond the committed time.
- Incorrect or overcharged billing.
- Long-term service outage caused by our network or system.
The following payments are considered non-refundable:
- Installation charges once setup is completed.
- Monthly or annual subscription fees after service activation.
- One-time equipment or administrative fees.
To request a refund, contact us at support@qualitycablepro.online with your name, service details, and refund reason. Our team will respond within 3–5 business days.
Once approved, refunds are processed to your original payment method within 7–10 business days. Processing times may vary depending on your bank.
Cancellation requests made after the billing cycle begins will not be eligible for partial or full refunds. Please notify us before the next cycle to avoid extra charges.
We may update this Refund Policy periodically. Any changes will be posted on this page.
If you have any refund-related questions, email us at support@qualitycablepro.online.
